{"ok":true,"source":"wecare.digital","faqs":{"global":[{"q":"What is WECARE.DIGITAL?","a":"A Kolkata-based digital company building a digital ecosystem for everyday BharatÎ“Ã‡Ã¶operating microservice brands including No Fault, BNB Club, Ritual Guru, Legal Champ, Swdhya, and Expo Week on one secure platform.","pathHints":["/","/faq"]},{"q":"How can I contact you?","a":"Use the Contact page, call +91 9330994400, or email one@wecare.digital. We typically reply within business hours.","pathHints":["/contact","/faq"]},{"q":"What are your support hours?","a":"MondayÎ“Ã‡Ã´Friday, 09:00Î“Ã‡Ã´17:00 IST for assisted help. The Self-Service portal is available 24â”œÃ¹7.","pathHints":["/faq","/selfservice"]},{"q":"Where are you located?","a":"The W.B.S.I.D.C. Building, Unit 1/20 81/2/7, Phears Ln, Kolkata 700012, West Bengal, India.","pathHints":["/contact"]},{"q":"Is there a mobile app?","a":"Yes. The ONE app lets you track, book, upload documents and pay from your phone. See the /one page for details.","pathHints":["/one","/faq"]}],"selfservice":[{"q":"What can I do in Self-Service?","a":"Submit a new request, amend an existing one, track status, book an RX slot, upload documents, or get enterprise support.","pathHints":["/selfservice"]},{"q":"How do I submit a new request?","a":"Open /submit-request, fill in the guided form, and you'll receive a reference ID and updates.","pathHints":["/submit-request","/selfservice"]},{"q":"How do I amend my request?","a":"Go to /request-amendment, provide your reference ID or contact details, and attach new information if required.","pathHints":["/request-amendment","/selfservice"]},{"q":"How do I track my request?","a":"Use /request-tracking with your reference ID or contact to see status: Received Î“Ã¥Ã† Reviewing Î“Ã¥Ã† Completed.","pathHints":["/request-tracking","/selfservice"]},{"q":"Where do I upload documents?","a":"Use /drop-docs to upload supported file types securely; they attach to your request automatically.","pathHints":["/drop-docs","/selfservice"]},{"q":"How do I book or reschedule an RX slot?","a":"Go to /rx-slot, choose a time, and confirm. You can reschedule in the same flow.","pathHints":["/rx-slot","/selfservice"]},{"q":"How do I get enterprise assistance?","a":"Use /enterprise-assist with your SRN, company name, and work email for priority help.","pathHints":["/enterprise-assist","/selfservice"]}],"store":[{"q":"What is a product page on WECARE.DIGITAL?","a":"A detail page for a service or digital item showing description, price, availability, and purchase/start options.","pathHints":["/product-page"]},{"q":"What payment methods do you accept?","a":"Options appear during checkout and may vary by provider.","pathHints":["/product-page","/legal-stuff"]},{"q":"Do you deliver physical items?","a":"Some brands (e.g., Ritual Guru) deliver physical kits; serviceability and shipping options are shown at checkout.","pathHints":["/ritual-store","/product-page"]}],"brandNoFault":[{"q":"What is No Fault?","a":"A technology platform for online dispute resolution (ODR), bringing key processes and tools into one secure, easy interface with smart workflows and independent professionals.","pathHints":["/no-fault"]},{"q":"What documents do I need for No Fault?","a":"It depends on the matter. Start from /no-fault or /submit-request and follow the guided checklist.","pathHints":["/no-fault","/submit-request"]}],"brandBNB":[{"q":"What is BNB Club?","a":"A full-service travel club for FIT and MICE with personalized itineraries, concierge, visa support, and medical tours.","pathHints":["/bnb"]},{"q":"Do you support medical tours?","a":"Yes, including coordination, documentation, and bookings.","pathHints":["/bnb"]}],"brandRitual":[{"q":"What is Ritual Guru?","a":"Curated, temple-grade puja kits for festivals, vrats, housewarmings, and daily worship with step-by-step guides. Delivered worldwide.","pathHints":["/ritual"]},{"q":"Do you deliver puja kits everywhere?","a":"Availability varies by item and location; options are shown at checkout. We deliver worldwide.","pathHints":["/ritual-store"]}],"brandLegal":[{"q":"What is Legal Champ?","a":"Affordable documentation and paralegal services with transparent scope and pricing. (We're not a law firm.)","pathHints":["/legal-champ"]},{"q":"What documents can you help with?","a":"Company setup, basic compliance filings, tax numbers, and IP/trademark support.","pathHints":["/legal-champ","/legalchamp-store"]}],"brandSwdhya":[{"q":"What is Swdhya?","a":"A conversational practice of self-inquiry that turns reflection into clarity, connection, and committed action.","pathHints":["/swdhya"]},{"q":"How do I book a Swdhya session?","a":"Go to /swdhya or /swdhya-store and choose a session.","pathHints":["/swdhya","/swdhya-store"]}],"blogAndPolicies":[{"q":"What do you publish on the blog?","a":"Short reads and updates across brands, products, and practice.","pathHints":["/blog"]},{"q":"Can I browse by category or tag?","a":"YesÎ“Ã‡Ã¶use /blog categories/tags to find topics.","pathHints":["/blog"]},{"q":"Where can I see refund/cancellation policy?","a":"See /legal-stuff for terms.","pathHints":["/legal-stuff"]},{"q":"How do you handle my data?","a":"See /privacy for data and rights.","pathHints":["/privacy"]}]},"schema":{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is WECARE.DIGITAL?","acceptedAnswer":{"@type":"Answer","text":"A Kolkata-based digital company building a digital ecosystem for everyday BharatÎ“Ã‡Ã¶operating microservice brands including No Fault, BNB Club, Ritual Guru, Legal Champ, Swdhya, and Expo Week on one secure platform."}},{"@type":"Question","name":"How can I contact you?","acceptedAnswer":{"@type":"Answer","text":"Use the Contact page, call +91 9330994400, or email one@wecare.digital. 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